PRIVACY POLICY

Last updated April 28, 2025

This Privacy Notice for CloudRift, Inc. ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://www.cloudrift.ai/.
  • Use GPU Compute Rental Infrastructure. CloudRift provides a platform for datacenters to offer GPU compute rentals directly to buyers. Buyers can rent GPU resources by the hour through datacenter-branded portals built and powered by CloudRift.
  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you have any questions, contact us at hello@cloudrift.ai.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice. You can find more details below.

  • Personal Information: We may process personal information depending on your interactions with us and our Services.
  • Sensitive Information: We may process sensitive personal information with your consent or where permitted by law.
  • Third Parties: We do not collect information from third parties.
  • Processing Purposes: We process your information to provide, improve, and secure our Services, and to comply with law.
  • Sharing Information: We may share your information in specific situations described below.
  • Information Security: We maintain safeguards, but no system is 100% secure.
  • Privacy Rights: You may have rights depending on your location.
  • Exercising Rights: Contact us to exercise your privacy rights.

TABLE OF CONTENTS

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely On?
  4. When and With Whom Do We Share Personal Information?
  5. Cookies and Tracking Technologies
  6. How We Handle Social Logins
  7. How Long We Keep Your Information
  8. How We Protect Your Information
  9. Information from Minors
  10. Your Privacy Rights
  11. Do-Not-Track Features
  12. United States Residents' Specific Privacy Rights
  13. Updates to This Notice
  14. Contacting Us
  15. Reviewing, Updating, or Deleting Your Information

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide:

We collect information you provide directly, such as:

  • Email addresses
  • Usernames
  • Passwords
  • Billing addresses
  • Debit/credit card numbers

Sensitive Information:

When necessary, we may process sensitive financial data with your consent.

Payment Data:

Payments are processed via Stripe, Inc. Their privacy notice is available here.

Information Collected Automatically:

We automatically collect:

  • IP addresses
  • Browser and device characteristics
  • Usage data
  • Location data (based on your settings)

Google API:

We adhere to the Google API Services User Data Policy, including Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal information to:

  • Facilitate account creation and authentication
  • Deliver services
  • Send administrative communications
  • Fulfill and manage orders
  • Evaluate and improve Services
  • Detect security incidents and prevent fraud
  • Comply with legal obligations

3. WHAT LEGAL BASES DO WE RELY ON?

We process your personal information only when we have a valid legal basis, such as:

  • Your consent
  • To comply with laws
  • To fulfill contractual obligations
  • To protect your rights
  • To pursue legitimate business interests

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information:

  • In connection with business transfers (mergers, acquisitions)
  • With service providers under contract

5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

Yes, we use cookies and similar technologies for:

  • Website functionality
  • Analytics
  • Marketing

See our Cookie Notice for more information.

We may use Google Analytics. You can opt out here.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you log in using a social media account (e.g., Facebook, X), we may access limited profile information. We use it only for the purposes outlined in this Notice.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain information:

  • As long as you have an account
  • As required by law
  • For no longer than necessary

When no longer needed, we securely delete or anonymize your information.

8. HOW DO WE PROTECT YOUR INFORMATION?

We maintain reasonable technical and organizational measures to protect personal information. However, no system can guarantee 100% security.

9. DO WE COLLECT INFORMATION FROM MINORS?

No, we do not knowingly collect or market to children under 18. If we learn we have collected data from a minor, we will delete it.

10. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to:

  • Access your information
  • Request corrections
  • Request deletion
  • Withdraw consent

To exercise your rights, contact us at hello@cloudrift.ai.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not respond to Do-Not-Track signals due to lack of standardization.

12. UNITED STATES RESIDENTS' SPECIFIC PRIVACY RIGHTS

If you are a resident of certain U.S. states (e.g., California, Virginia, Colorado), you may have specific privacy rights, including the right to:

  • Know what data we collect
  • Access, correct, or delete your data
  • Opt out of data sharing or targeted advertising

You can submit a request at hello@cloudrift.ai.

13. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we update this Privacy Notice as needed. Updates will be posted on this page.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: hello@cloudrift.ai

Mail: CloudRift, Inc.

PO Box 1224

Santa Clara, CA 95052

United States

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You can request access, updates, or deletion of your personal information by contacting us at hello@cloudrift.ai.

Get in Touch

We're here to support your compute and AI needs. Let us know if you're looking to:

  • Find an affordable GPU provider
  • Sell your compute online
  • Manage on-prem infrastructure
  • Build a hybrid cloud solution
  • Optimize your AI deployment

Businesses of any size are welcome.

hello@cloudrift.ai
CloudRift Inc., a Delaware corporation
PO Box 1224, Santa Clara, CA 95052, USA
+1 (831) 534-3437

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